Frequently Asked Questions
Your assigned academic advisor is listed in your Connections account, in Student Academic Services. Students attending classes fully online or in Webster Groves are likely working with an advisor at main campus. If you do not have an advisor listed in your Connections account, please contact your local campus or call 314-968-6972.
To schedule an appointment with an advisor, please make an appointment through the Student Success Portal, powered by Starfish. Just make sure that your profile is updated with your communication preferences and accurate time zone.
Advisors are available for virtual advising appointments! If you are unable to be at a computer during your appointment, a phone appointment is also an option, but in person or virtual advising appointments are preferred.
Students are required to meet with an academic advisor to get a degree plan. Additionally, if you are experiencing academic difficulty, need assistance with course sequencing and registration, have questions about your academic goals and electives, or need assistance dropping or withdrawing from a course, you should contact your academic advisor.
The earlier the better! You can register for the Spring terms typically in October, and the Summer and Fall terms typically in April. To ensure you get the courses you need for your program, plan to register when registration opens for the following terms.
All first time graduate students need to meet with an advisor to register for their first two terms. After that, you are encouraged to register on your own through Connections, but consult with your advisor as necessary to ensure you are on track. Additionally, if you are experiencing academic difficulty, need assistance with course sequencing and registration, have questions about your academic goals and electives, have an advising hold, or need assistance dropping or withdrawing from a course, you should contact your academic advisor.
It is important to make all the class sessions. If missing a class session is unavoidable, it is recommended that you contact your instructor to discuss his/her attendance policy and how it will affect your performance in the class. If you are going to miss more than one class session, it is best to drop or withdraw from the course. Refunds may apply, depending on the date of drop/withdraw.
You may be administratively dropped. Please follow-up with your advisor as it may impact what you are taking the following term. Online students are encouraged to log in the weekend prior to the class starting to access and review course materials. Then actively engage in the course on a regular (daily) basis to stay on top of course expectations and requirements.
Take our readiness quiz to figure out what you need to get started. It is important to log into class on a regular basis and set aside enough time to work on class requirements.
It depends on whether you are pursuing a full degree, sequential degree, or Certificate and if you have previously earned a C. Please review the Academic Policy related to Academic Warning, Probation, and Dismissal in the Graduate Catalog or talk to your academic advisor.
The week the withdrawal is processed determines the rate of refund a student is awarded. In some circumstances, a student may submit a Tuition Refund/Waiver to the Tuition Appeal Committee for review. Students should submit this petition when documented and extenuating circumstances prevented a timely drop or withdraw that impacted the refund awarded.
Please call the Academic Advising Center or contact the advisor at your local campus to schedule an appointment. If you have been out for more than 5 terms, you will return on the current Graduate Catalog requirements. Your advisor can review your degree requirements with you.
Please call the Academic Advising Center or contact the advisor at your local campus to schedule an appointment. Reinstated students are encouraged to limit coursework to one class per term, maintain continuous enrollment, and are required to follow current catalog requirements. Students also may have to retake courses in which a C grade (or lower) was originally earned.
Webster University has corporate partnerships with many employers which allows for a 20% tuition discount. To check if you have a corporate partnership, please contact Webster’s Office of Corporate Partnerships, or your employer’s Human Resources Department.